Unfortunately Zack did not bother to install the files I told him to install. In his own way, he loves these games, although you have to read between the lines to find this out. Remember, he’s a reviewer (e.g. failed writer), and that means being bitter about things. This game was not his cup of tea, apparently because all the sex is consentual.
For the record, Brave Soul should work on every system, period, without crashing or problems. The issues, which included a) some files that aren’t installed properly when you install the game the first time, b) a possibility incompatibilty with some CD-ROM drives (which is solved by the update we just posted) and c) a patch you need for the opening movie (either run the patch discussed in the support page or update Windows Media to the most current version), and you’ll be golden.
We did not have ONE SINGLE CRASH during all our testing, which was done with at least ten different PCs of varying flavors.