So I just ordered Suika, my first game from Mangagamer…
Here’s my thoughts (ok, criticisms :P) going through the ordering process for the first time.
First, I went to their frontpage (www.mangagamer.com) and saw the icon for Suika on it. When I clicked it, it brought me to a page with pictures and a game description. Cool…so where’s the order button? Nowhere, not a link to any other page whatsoever…not really good webpage design. Also, the order page (with game description) and the page I’d just accessed for Suika were 2 different webpages. The one I saw was more visually attractive, while the order page corrected a lot of the typos in the text. Again, that’s silly webpage design; use the same page for both, or at least write the page code such that text gets changed in both versions simultaneously. Also, their webpage still isn’t perfect as far as the English goes. MORE effort should be going into the webpage than the games themselves, as first-time buyers will judge the translation quality of the games by what they see on the webpage. Thus the webpage’s English has to be flawless…no excuses. And of course, you can have flawless English, but if the title of your game is “Suck my dick or die!”, you’ve pretty much lost any potential for credibility. Seriously, don’t market story games as pure porn. You’ll disappoint those actually looking for porn, and turn away those looking for a story game. On the other hand, translating ero-focused games and marketing them that way is fine. Just make sure the two types of games are clearly distinguished.
Next, I went to the main page and went through the ordering process. Purchases can be made with Mastercard and Visa only? Jeez, that’s a bit limited. And of course, ordering in Euro is a bit of a pain, it’d be nice if they could at least provide a dollar conversion before the order is finalized. The prices are pretty steep, especially considering the games are download only…but I’m willing to pay a premium for a top-notch game. Suika best not disappoint me, however.